Description Global Trade and Receivables Finance (GTRF) HSBC Global Trade and Receivables Finance is committed to helping companies of all sizes from every part of the world grow their business across borders. Offering a comprehensive range of forward-thinking supply chain and traditional trade solutions, the business has been repeatedly recognized by the industry’s most prominent publications and associations with numerous awards for its strength in combining innovation and service excellence with end-to-end customer solutions. We are currently seeking an ambitious individual to join this team. In this role, you will: The role is responsible for implement complex deals across Global Trade & Receivables Finance's solutions, provide excellent customer service on trade operations to support the achievement of Global Trade & Receivables Finance's business targets. Demonstrate ownership in the day-to-day operations and ensure that a high level of operational standards and customer service is provided. Ensure full implementation of global procedures/guidelines, Financial Crime Compliance / Sanction related issues that are relevant to daily operations. Ensure that daily operation meets or exceeds service level agreement. Adhere to global policy, procedures and control requirements applicable to day-to-day working, exceptional and project activities, and raise any concerns about actual or potential issues promptly, in line with reporting and escalation procedures. Apply GTRF policies, procedures, practices and standards to their allocated tasks, taking responsibility for their own actions, to ensure the achievement of high levels of quality, effective risk management and regulatory compliance. Support any key organizational strategic initiatives to help in operationalising the product development and business improvements. Develop and maintain strong working relationships with internal and external stakeholders. Ensure positive client experiences through support, trade advice and best practices in relation to Global Trade & Receivables Finance transactions. Implement the highest service level standards and to enhance market visibility and profile of GTRF both internally and externally. Qualifications To be successful in the role, you should meet the following requirements - Bachelor degree or above supporting Financial Services, Business Operation, Process service or equivalent experience in a related field. - Has trade knowledge with 1.5 years relevant working experience. - Ability to work independently and also collaboratively with other team members - Strong interpersonal skills, including verbal and written communication skills (in English and local language) - Strong multi-tasking and problem solving skills - CDCS holder is desirable You’ll achieve more when you join HSBC. www.hsbc.com.cn/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. HSBCHHU/CJ/* Issued by HSBC Bank (China) Company Limited